Tajji Privacy Policy

Effective Date: 04/10/2024

At Tajji Real Estate Limited Kenya, we are committed to protecting the privacy and security of our users' information in accordance with the Data Protection Act, 2019 of Kenya. This Privacy Policy outlines how we collect, use, disclose, process, and protect personal information obtained through our mobile and web applications, websites, and services (collectively, the "Service").

1. Information Collection

We collect information from you when you register on our site, subscribe to our newsletter, fill out a form, use our Service, or provide us with feedback on our products or services. The types of personal information collected may include:

Name
Email address
Phone number
Property details
Financial information for payment processing
Identification documents, such as national IDs or passports, to verify your identity for security purposes and to facilitate property management between landlords, managers, and tenants

2. Use of Information

The information we collect from you may be used in one of the following ways:

To personalize your experience
To improve our website and services
To process transactions
To send periodic emails regarding your order or other products and services
To comply with legal obligations
To verify your identity for secure access to properties and portfolios, and where applicable, to allow landlords and managers to manage tenant information effectively

3. Data Protection

In compliance with the Data Protection Act, 2019, we implement a variety of security measures to maintain the safety of your personal information. These include technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of personal data.

All financial information, including bank account details, will be encrypted and protected with stringent security measures to prevent unauthorized access, in accordance with the Data Protection Act 2019.

4. Data Sharing and Disclosure

Tajji Real Estate Limited Kenya will not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following cases:

With your consent
To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
When we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety
With your consent, landlords and managers may access tenant identification information solely for the purposes of property management, and all data will be handled in compliance with this Privacy Policy
Bank account information will only be shared with trusted financial institutions or payment processors that assist us in conducting financial transactions. This information will not be shared with other users without your consent, except where required for landlords or managers to receive rent payments.

5. Data Subject Rights

Under the Data Protection Act, 2019, you have the right to:

Access your personal data
Rectify inaccuracies in your data
Erase data
Restrict processing
Object to processing
Data portability

To exercise these rights, please contact us using the contact information below.

6. Third-party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

7. Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page and update the Privacy Policy modification date above.

8. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Email: karibu@tajji.io